Got Questions? We’ve Got Answers
Find quick answers to common questions about using MoceanAPI’s SMS API and web SMS portal in New Zealand. Learn how to send SMS broadcasts, blasts, and more — all with ease and confidence.
160 characters for a normal text message, 70 characters for a Unicode text message (Arabic, Chinese, and etc)
There is no limit on numbers to be sent in one go.
Mobile phone numbers need to be entered in international formatting with the country code and without spaces, plus signs or leading zeros.
Yes, you can send long message content. We support long messages, and your credit will be deducted based on the length of the message content.
Yes. We charge every single SMS per submission / sent to operators. SMS Credit will be deducted regardless of success or failed message.
You can receive 20 free credits. If you require additional trial credits, please don't hesitate to request them from us.
Yes. We are an international SMS provider. You can send out SMS both locally and internationally based on our price list.
For international bank transfer payments, your account will be credited once the amount is reflected in our bank account.
For PayPal payments, your account will be credited once the payment amount has been verified by our finance department.
You can find the pricing details for each country on our website.
Yes, you will automatically receive an email alert when the SMS credits are low.
Absolutely, you can check the delivery status by logging into your dashboard account and navigating to the 'Message' tab, followed by the 'Transaction' page.
The SMS credits are valid for more than 5 years.
Give It a Go – It’s Free
Ready to transform the way you connect with customers across New Zealand? Sign up for a free trial and explore the full potential of our SMS API — no credit card required.
Got a question? Reach out to us at sales@moceanapi.co.nz or drop us a message using the contact form below — we’ll be in touch as soon as we can.
Discover the future of messaging—enhance your communication with MOCEAN today!
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